This Privacy Policy describes how (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from our website, https://shop.chinahelp4u.com/, including all related subdomains (collectively, the “Site”), or otherwise interact with us.
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
As you browse the Site, we also collect information about:
- Pages or products viewed
- Referring websites or search terms
- How you interact with the Site
When you place an order or contact us, we collect information necessary to process your request, such as name, email address, shipping address, and order details.
How We Use Your Information
We use collected information to:
- Screen orders for potential risk or fraud
- Process transactions and provide customer support
- Improve and optimize our Site
- Analyze customer behavior and marketing performance
Cookies
Cookies are small data files stored on your device. We use cookies to:
- Improve website functionality
- Analyze traffic and usage behavior
- Support marketing and advertising efforts
You may disable cookies in your browser settings, but doing so may affect website functionality.
Sharing Your Personal Information
We share personal information with trusted third parties, including:
- WooCommerce (to operate our online store)
- Google Analytics (to understand user behavior)
- Logistics partners (to fulfill physical product deliveries)
Information shared may include your name, shipping address, email address, and order details.
We may also disclose personal information to comply with legal obligations or protect our rights.
Your Rights (EU Residents)
If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information.
Your data may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain order and contact information unless and until you request its deletion.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [privacy@shop.chinahelp4u.com].