Welcome to https://shop.chinahelp4u.com/.
These Terms and Conditions govern your use of our website and the purchase of standard retail products.
By accessing this website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
- Website: China Help, accessible at https://shop.chinahelp4u.com/
- User: Any person accessing or using the Website
- Product(s)/Retail Products: Standard retail items listed for direct purchase
2. Agreement to Terms
By using this Website, you agree to be bound by these Terms and all applicable policies.
3. Products & Descriptions (Retail Products)
- Products are subject to availability
- Product images are for reference only
- Minor variations in color, size, or finish may occur
- Alloy or metal products may naturally fade over time and this is not considered a defect
4. Orders & Payments
- Accurate information must be provided at checkout
- Payments are processed via PayPal
- Prices may change without notice
5. Shipping & Delivery (Retail Orders)
- Shipping options and costs are shown at checkout
- Delivery times are estimates and may vary due to logistics factors
- Free shipping may be offered on selected products
6. Returns & Refunds (Retail Orders Only)
Retail returns and refunds are governed by our standard return policy.
⚠️ Custom orders, quotation-based orders, and sourcing services are NOT covered under this section.
Please refer to 👉 Custom Order Terms & Non-Refund Policy.
7. Custom Orders & Quotation Services
Some products and services are offered only after direct agreement and are not standard retail items.
These orders are governed separately under:
👉 Custom Order & Quotation Service
👉 Custom Order Terms & Non-Refund Policy
8. Intellectual Property
All brand names mentioned are used solely to indicate compatibility.
All intellectual property belongs to respective owners.
9. User Accounts
You are responsible for maintaining the confidentiality of your account information.
10. Privacy Policy
Please review our Privacy Policy to understand how your information is handled.
11. Limitation of Liability
We are not liable for indirect or consequential damages arising from use of this Website or products.
12. Governing Law
These Terms are governed by the laws of Your Country / Jurisdiction.
13. Changes to Terms
We reserve the right to update these Terms at any time.
14. Contact Information
For questions regarding these Terms, contact us at [your contact email].